Lumos Appstore

Deliver Just-in-Time Access with Self-Service

Create great user experiences with the right access at the right time. Cut wait time to minutes.

Trusted by the Industry’s Best

Tame the Access Sprawl

Dealing with 100s of apps? Centralize all your apps in one place and grant just-in-time access  through a dynamic and rich access request experience. Least-privilege by default for your employees, contractors, and partners.

Deflect tickets by 40% with intelligent automation

Build smart request workflows with automated reminders, real-time tracking and audit trails.

Cut least-privilege access by 80%

Empower teams with just-in-time, time-bound access while automatically removing excess permissions.

Resolve issues faster with rich user experience

Cut down on time-to-resolution with requests handled directly through web UI, Slack or Teams, CLI, and ITSM.

Bring Agentic AI to Access Requests

Change the game with a teammate, not just another tool. Albus understands context, reasons with you, and recommends with contextual evidence. Get the speed without the manual burden.

Outcomes You Can Measure

4 min
time-to-resolution
98%
reduction in time to access
150 apps
onboarded with self-service 

Key Features

01

Empower safe, friction-free access with no-code automation

No-code workflows let users request access effortlessly and safely. With Lumos, define who can request, who approves, and how long access lasts. Cut time-to-resolution with auto-approvals, and deflect IT tickets with automated entitlements during critical escalations and break-glass events.

SELF-SERVICE
NO-CODE
AUTOMATION
02

Streamline requests with a rich omni-channel experience

Meet users where they are to shrink time-to-resolution. With Lumos, users can request access from AppStore, Slack, Teams, CLI, or ITSM. Real-time updates give clear visibility into request status, approvals and expirations - boosting efficiency.

OMNI-CHANNEL
APPSTORE
APPROVAL MATRIX
03

Strengthen security with JIT access and automatic revocation

Bake security into every grant without slowing people down. Lumos delivers time-based, just-in-time access, and automatic revocation, with AI-powered insights to reduce sprawl and risk. Pre-approved access tied to on-call schedules speeds access grants without compromising security.

JUST-IN-TIME
REVOCATION
TIME-BOUND
+300 SECURE & SCALABLE INTEGRATIONS

Integrations That Just Work

Lumos APpStore FAQs

Frequently Asked Questions

What is just-in-time (JIT) access?

Just-in-time (JIT) access is a security model where users are granted access to applications or resources only when they need it; and only for a limited time. This minimizes exposure to sensitive systems and reduces the risk of privilege misuse. With Lumos AppStore, JIT access is fully automated: users can request elevated permissions directly in Slack or the web portal, and Lumos enforces time-bound approvals, tracks activity, and auto-revokes access after the set duration.

What is least privilege access?

Least privilege access means users are given the minimum level of access necessary to perform their job: no more, no less. This principle helps prevent unauthorized access, data breaches, and insider threats. Lumos enforces least privilege across your app stack by automating access provisioning, surfacing over provisioned accounts, and enabling granular controls through its AI-powered governance engine.

What is time-based access?

Time-based access is a method of granting temporary access to systems or data for a predefined period. It ensures users don’t retain access longer than necessary, which is critical for compliance and security. Lumos supports time-based access natively in AppStore, allowing employees to request short-term access to apps or permissions while ensuring automatic expiration, audit logs, and full oversight for IT and security teams.

How do you improve resolution times?

Improving resolution times for access requests starts with eliminating manual bottlenecks. Lumos speeds up approvals by routing access requests directly to app owners, automating provisioning workflows, and using Slack for real-time notifications. With visibility into access policies and built-in approval logic, Lumos enables faster decision-making and reduces IT ticket volume, which accelerates access without sacrificing control.

What is self-service IT?

Self-service IT empowers employees to fulfill their own tech needs, like requesting app access, without relying on IT for every step. With Lumos AppStore, users can browse approved apps, request access in one click, and see who needs to approve it. This reduces IT workload, speeds up access, and gives end users more autonomy, all while maintaining strong security and compliance controls.

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