If you find that your IT organization is costing you a lot of money, and you're not clear about the value they're providing aside from keeping the lights on and people's laptops working, this guide is for you.
IT needs to move away from the idea that access decisions can only be made one-at-a-time through manual processes. Here are three ways you can apply zero-touch IT in your organization with Lumos.
How to treat IT burnout today…and prevent it tomorrow.
Jeff Martin looked up from his computer screen and smiled. He was about to embark on his latest project that would not only have a huge impact on GitLab but with potential to help engineers and IT organizations across the industry.
“Within 30 seconds of attending my first quarterly all-hands it was evident why this project was a P-0.”
“At the end of the day, we all just want to eliminate the tickets and improve IT customer service. Self-service is the answer.”
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